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Of course we always hope you are pleased with your purchase. If you are not completely satisfied with your online purchase, you may return any item(s) in original condition, tags attached to garment as originally purchased, for a REFUND within 30 days of receipt. We cannot accept for return any item(s) that have been washed, worn, altered, embroidered or screen printed. Items containing pet hair or odor, will not be accepted for any reason. Shipping is nonrefundable. If the original order received Free Shipping, but has been returned, $7.99 will be deducted from the refund amount. If a coupon code was used, the coupon code amount will be deducted from the return amount.
If your wish is to EXCHANGE an item, the amount of the ordered item will be refunded and you will need to re-order through the website. Shipping costs for returned items are not refundable.
Please allow 14-21 days for your refund to process after receipt of the return.
Unfortunately merchandise purchased online will not be accepted for return or exchange at any retail stores that offer our products. Likewise, merchandise purchased at any retail stores will not be accepted for return or exchange online.
1. Fill out the return form included in your shipment or print a return form here: Sanibel Scrubs Return Form
2. Ship item and Return Form to the following address.
Attn: Returns Department
14580 Duval Place W.
Jacksonville, Florida 32218
3. Please allow approximately 14-21 days to process refund after receipt of returned item.